Carlie S.
11/25/2025
5 stars for Keaton! We was so helpful and knowledgeable without overwhelming me with information. He was straight to the point and helped me understand the value of a few laptops I was looking at...
Best Buy
$$
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(316)
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11160 Rancho Carmel Dr
San Diego, CA 92128
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Also at this address
Reviews
2.5(316)
SoCalCajun74 S.
1/3/2026
Customer service is horrible. The assistant manager "WYATT" has no interest in making sale when he advises an associate to stop helping me during a sale to go find a TV. i asked sales associate...
Jonathan E.
11/30/2025
This Best Buy location is one of the worst in San Diego city and county. The customer service here at this store from the check out employees to store manager is horrible. I went in yesterday...
Rateb S.
11/12/2025
Manager Wyatt is rude told me item was returnable under "store descrection" but wouldn't return it, horrible customer service. Took over an hour for store pick up for 2 items when I grabbed them...
Brianna E.
12/3/2025
TERRIBLE CUSTOMER SERVICE. Especially the young asian lady in electronics. Rude. Waited 40 minutes, confirmed I could use a virtual card, then at check out told me i couldn't. wasted my time
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