Had a complicated return/purchase/exchange situation and Vivi was so patient and helpful! Really great customer service. Will definitely be back!
Dani B.
12/18/2025
(59)
(59)
Had a complicated return/purchase/exchange situation and Vivi was so patient and helpful! Really great customer service. Will definitely be back!
They have the best customer service! I think a lot of people are sleeping on how many great clothes and accessories they offer!
The service was terrible felt like I was annoying every employee out there will not shop there again!
I came into Boot Barn today genuinely excited to find a new pair of boots, but unfortunately left without making a purchase, despite finding a pair I LOVED, because the customer service made me...
Shout out to Brian! He did an amazing job in reshaping and cleaning my hat. Made sure to constantly check the details I wanted and ensured satisfaction with the final product
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