Geek Squad

This review is for the Geek Squad in San Francisco. We have had a Bose Acoustimass surround sound for over twenty years. It has performed well. About a week ago, we could only get sound if we...

Bought a beats headphones, nobody mention that the warranty will only work with the same product, I've been a customer of Best Buy for Over 10 years.... On top of that a guy Steff with horrible...

I would rate lower if I could. The Geek Squad customer service is overrated. We have used the warranty service in the past and it has declined in the past couple of years. We paid for a 5 year...

Easy to say....just don't buy it. We bought the plan and we get nothing in return. We can't even get in touch with them.

Took my $99 for a diagnostic saying they would tell me what parts I needed, then they could fix it. Two days later I went to pick it up. They said they couldn't and wouldn't fix it because I...