I stopped by the T-Mobile store on Sunset Blvd to set up a new service, and Alex assisted me. He was extremely polite, professional, and very knowledgeable about T-Mobile's services. He made the...
T-Mobile
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Customer service at this location is horrendous. I called the store five minutes ago to ask about inventory. Was told they had a specific phone in stock. Five minutes later I arrive and I'm told...
man over the phone was cold and dismissive. I get it he might be having a rough day but I felt like I was inconveniencing him about getting a new phone which cost hundreds of dollars. I did not...
T- Mobile Tech Support was Very Poor, not able to resolve technical issues with the service. Coverage is way overstated and not correct on the maps, as soon as I switch my carrier the issues...
"T" stands for terrible. Terrible, Horrible, Lousy coverage. The salespeople at the kiosk at Sam's Club promised the world, but everything they said ended up being half-truths, at best. They...








