T-Mobile Experience Store

Jamal made our phone upgrade experience flawless. He patiently answered questions from my elderly mother, and he was knowledgeable, efficient and helpful. I appreciate his ability to navigating...

It's been two weeks since I tried to purchase a home internet box and I am still waiting. I have been to two T-Mobile stores, talked to people on the customer service line. I was mailed a box that...

I have my concerns for this locations as the employees has been better before and now it is not. Now they falsely tells me the phone is free and later I get the charge phone wikl with...

i was told to call customer service since they can't help but i was told the day before to go in store. waste of time and energy. go to the santa monica one on wilshere thats actually helpful.

Do I recommend this store? No. They don't have a check in system and 2 guys are helping 1 customer while 3 of us are just standing around waiting. The worst customer experience. This is why I...