Xfinity Store by Comcast

We've probably all had underwhelming experiences with Xfinity and/or Comcast over the years. Honesty is the best policy, right? So I just moved to a new house and had to transfer over my...

Get rid of the store manager. Get someone in there that is willing to work and I don't know help a customer! He (will the store manager) did a refund for a phone we returned. 42 days later I...

Shout out to Rance. Great customer service. I've had some real poor experiences with Xfinity customer service but was super glad to at last get someone who knows what they are doing and is willing...

Alfredo lacked the knowledge and understanding to resolve a double billing situation, despite the fact that we provided ample proof. He is not customers service oriented & unable to solve...

Phone and direct customer service is unresponsive, rude and slow. I spent 4 hours with several customer service agents by phone. Nothing resolved! I went to the Arvada store and an associate was...