Bankunited

"Ducked in to request a new debit card as mine is quickly becoming swipe-stressed. I didn't appreciate the 10 minute wait to see Marcos, but once I got to him he got me going again ASAP. Busy..."

"Bring your patience and get ready to wait. I gave two stars because once my name was called, the representative was actually knowledgeable and precise with the information provided."

"So incredibly disorganized. It has taken two of us a number of hours and trips to accomplish things that really should not have taken more than a half hour in one visit. Multiple mistakes and..."