Axcell Technologies Inc
Axcell Technologies Inc. operates Smart Answer, a web-based customer service portal that allows users to create a professional online help desk through a simple web form without needing a credit card. The service prides itself on reliability, utilizing multiple failover servers to ensure consistent performance for its customers.
Despite its robust technology, the company addresses the issue of inactive customer accounts that may still redirect visitors to its servers, urging users to verify the links from which they arrive. Smart Answer emphasizes that it is solely a hosted software provider and does not engage in outbound customer service or disclose information about former customers.
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