Willis Cadillac

Oh what a difference three years can make in terms of quality service. I read the reviews of others and failed to believe the quality and customer courtesy had changed until I experienced the...

This update is for the service department specifically. Unfortunately, I regret to update that I must lower my review from before due to the decline in customer service provided by the...

They have horrible customer service and the service center sucks! We bought a towing package with the rover. They didn't order the correct parts. Didn't inform us when the part was in and when we...

had poor service experience. Never followed through with any requests. was given the run around when i tried to get information on the status of my vehicle.

Ok, my Caddy is old and has almost 200K miles, but seriously, I felt dismissed and unnecessary to their service department. Their business model of charging an diagnostic fee that wasn't rolled...