Philly Pretzel Factory

I got a bucket and mustard. Was unsure of what to expect. Lots of salt. The pretzels themselves felt stale and tough. Is that the intention or did I get a bum bucket?

We stopped by Philly Pretzel Factory and ordered a pretzel dog and a mini pretzel to go. Both were pretty solid, the pretzels we got were fresh, hot, and straight from the oven, which was a nice...

Slow, your advanced orders are not on time. Last at the counter was miserable. Why order ahead a time, when you still have to wait almost another half hour.

On two different occasions, I ordered party trays and received terrible service. The first time, I ordered approximately 2 or more weeks in advance online. When I arrived to pick up my order,...

I ordered a tray an hour before a party - 11 AM and prepaid for said tray. I arrived at 11:10 to pickup my order. It was not ready. Figured it would be a minute. I got my pretzels at 11:45 AM...