I arrived at Verizon with my family around 4:00pm on Sunday. There is no way to check yourself in anymore, so you have to wait for an employee to notice you. We were greeted and checked in by...
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The associate that waited on me looked and acted like he could give two flying shits about his job Or me. I almost felt like saying did I wake you from your nap by any chance? Bro, if you hate...
Terrible customer service. Not one rep was willing to check us in and after a 45 min wait they decided to add us to the queue for another 30 min wait. One star as zero wasn't an option UPDATE!...
Terrible customer service - long waits and unhelpful employees. Even with an appointment we were told we would need to wait as they only had one employee working
A very poorly run operation. I went to return my phone as part of a trade in. I walked in the store and there were approximately twenty customers sitting at tables, waiting in chairs by the...





