Shima Limousine

The billing problems have continued since my last review, to the point where I will not use Shima if I have any other option. Shima doesn't use any modern billing technology. They manually took...

Driver blocked me in my driveway while I was trying to leave to attend to an emergency. The driver saw me trying to pull out as he was assisting riders into the van. I waited patiently and after...

Horrible service. Lady on the phone was the most unhelpful employee possible. If your plans change and you need a smaller vehicle don't plan on them trying to accommodate you.

We have had complimentary rides from Shima to and from the hotel and airport. Our first driver (who took us from CLE to our hotel) was very, very rude and gave me evil eye when he was driving. In...

Left us scrambling for a ride to the airport due to driver problems that I can understand but also canceled our reservation to be picked up at the airport. So it left us looking for someone to...