Apple River Park Square

Took advantage of a deal my carrier offered for a free iPhone 17 Pro. When it arrived (long story short), it "died" during the backup restoration process. I spent a total of FOUR HOURS. stretched...

This Apple Store is the only one within a 100 mile radius. And it's reflected in their bad customer service. Even with an appointment I was forced to wait and every time I was asked questions I...

Super annoying that in order to talk to someone on the phone I have to jump through the hoops of automated messages, and then get left on hold for 10+ minutes. Apple should be prioritizing the...

Busy location with helpful and knowledgeable staff. Wait times weren't terrible on a Saturday afternoon. Only thing that can be a pain in this area (just like any other downtown area) is street...

Made an appointment online to get my AirPods diagnosed, it was super easy and they send you reminders. They were welcoming and helped me right away. After testing my AirPods, they concluded my...