Excellent, prompt customer service! My wife bought her frames there a few years ago. Over the weekend, she dropped her glasses, a lens popped out, and the piece of what looks like fishing line...
LensCrafters
(67)
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LensCrafters provided excellent customer service from start to finish. The staff truly listened to my needs, made me feel valued, and exceeded my expectations. They definitely under-promised and...
Terrible Service. My husband got new glasses there in Sept. this year. In Oct. his frame had a problem, so they fixed it. This time, his lens fell out, and he lost it. We never expected a new lens...
I was told on the phone to drive to the fed way location as long as I was there before 7 I could get a lens replacement sent out. I get there at 6:55 after driving 45 minutes (at the reassurance...
I had the most comfortable, and most accurate, eye exam I can remember. They found the specific frames I wanted-and they were on sale. The lenses were perfect. Shipping time was prompt. The staff...







